📦 Shipping Policy — Shafaque Dresses

🌍 Shipping Coverage

Shafaque Dresses ships across India and to select international destinations. Availability of delivery to your location will be confirmed at checkout.

⏱ Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays are processed on the next working day.

  • Custom or made‑to‑order items may require additional processing time; details will be mentioned on the product page.

🚚 Shipping Methods & Delivery Time

Domestic Shipping (India)

  • Standard Delivery: 4–7 business days after dispatch

  • Express Delivery (where available): 2–4 business days after dispatch

International Shipping

  • Delivery timelines vary by destination, typically 7–15 business days.

  • Customs delays may extend delivery times beyond our control.

💰 Shipping Charges

  • Shipping fees are calculated at checkout based on your delivery location and order weight.

  • Free shipping promotions, if applicable, will be clearly displayed on the website.

🌐 International Duties & Taxes

For international orders:

  • Customs duties, import taxes, and other charges are not included in the product or shipping price.

  • These fees are determined by your country’s customs department and must be paid by the recipient.

📦 Order Tracking

  • Once your order is shipped, you will receive an email/SMS with a tracking number and courier details.

  • Tracking updates may take up to 24 hours to reflect.

❗ Delayed or Lost Shipments

While we work with reliable courier partners, delays may occur due to:

  • Weather conditions

  • Customs clearance

  • Remote delivery locations

  • Courier operational issues

If your order is significantly delayed, contact us at support@shafaquedresses.com with your order number.

📮 Incorrect Address Policy

  • Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect or incomplete addresses may incur additional reshipping charges.

🔄 Return-to-Sender Packages

If a package is returned to us due to non‑delivery (unreachable customer, unpaid customs, incorrect address), we will contact you to arrange reshipment. Additional shipping fees may apply.

📞 Need Help?

For any shipping‑related questions, reach out to our support team at:
sales@shafaquedresses.com